Our Archives

Call 09159097300, or 09067754232 for any enquiries.

Project Topic:

AN APPRAISAL OF THE NATURE AND FRAME WORK FOR MANAGEMENT OF ORGANISATIONAL CONFLICT (A CASESTUDY OFOGUNSTATECIVIL SERVICE)

Project Information:

 Format: MS WORD ::   Chapters: 1-5 ::   Pages: 88 ::   Attributes: Questionnaire, Data Analysis ::   2,880 people found this useful

Project Body:

ABSTRACT

The study provides an appraisal of    the nature and framework for the management of organizational conflict. It proffers a structural study of the nature of organizational conflict and its effectelucidates the nature and framework for the management of organizational conflict. The study provides an appraisal of the process of conflict management and resolution as fundamental for peace and industrial harmony.A     case study   is conducted on the nature and framework for the management of organizational conflict in the ogun state civil service.

 

 

 

 

 

 

 

CHAPTER ONE

INTRODUCTION

  1. BACKGROUND OF THE STUDY

An organizational conflict has been viewed as a perceived condition that exist between parties in which one or more of the parties perceives goal incompatibility and some opportunity for interfering with the goal attainment of others.

There are three proposition about conflict as observed by Albanese (1998).These propositions are that conflict arises within a context of interdependence; conflict can occur or grow out of the similarities of the requirements of organization members. Managing conflict requires both the reduction and stimulation of the level of conflict. For more understanding of the resolution of industrial conflict, there is the need to throw more light on the conflict process. Albanese (1998) posits that conflict is a dynamic process in nature.It also means that conflict involves an element of time sequence and a series of events rather than a discrete event that occurs at one moment. Further more, according to kilman and Thomas (1978), as quoted in Albanese(1998), the process models of behavior place the parties in conflict in a temporal sequence of events, And behavior is assumed to be directly.

Influenced by preceding events and anticipation of subsequent events. Knowing how to manage and cope with conflict as observed by Albanese(1998), is a skill of increasing importance to managers. This view is true because of a variety of forces, operating within and outsides the organisations that make conflict a more probable dimension of managerial problems. Basically conflict can affect all components of job performance; such as role perception,abilities and skill, motivation, and the situational context.

Mary Parker Follett as quoted in Albanese (1998), proposed three main ways of dealing with conflict such as domination, compromise, and integration. Accordingly domination is regarded as a style used by someone operating from a position of power. This is a style regarded these days a win-lose style. On the other hand, integration style is the win –win style of managing conflict. The style involves the use of creative,problem- solving approach to conflict management. Compromise indicates creating a situation for the parties in conflict to partake in share of some win and losing.

In modern times there is two dimensional approach to management of organizational conflict. In essence, therefore ,the approach is viewed. In terms of two dimensions; one represents a persons degree of concerns for his or her own interest or goals. The other represents the persons degree of concern for the other persons interest or goals. This is a simplistic view of the modern approach to the management of organizational conflict, there are five basic  conflict- management styles consisting of competition, avoidance,accommodation,compromise,and collaboration.

Therefore the research seek to proffer an appraisal of the nature and framework for the management of organizational conflict.

  1. STATEMENT OF THE PROBLEM

An organizational conflict has been viewed as a perceived condition that exist between parties in which one or more of the parties perceives goal incompatibility and some opportunity for interfering with the goal attainment of others.

Organisationalconflict seems to be a condition that  is unavoidable in view of changing economic realities. Workers must always make demands and sometimes agitate over management policy viewed as against the interest of the workers.

However    many organization do not anticipate neither   evolve a framework for the managing of this conflict. These as a result affect the progress of work and peace in the organization.An organization devoid of industrial peace and harmony cannot achieve its set goals and objectives neither enhance worker productivity. Therefore the problem confronting this research is to provide an appraisal of the nature and framework for management of organisational conflict with a case study of the Ogun state civil service.

1.3          RESEARCH  QUESTION

1.     What is the nature of organizational conflict?

 2.    What is the nature and  framework for the management of organizational  conflict?

3.     What is the nature and frame work for the management of organizational conflict  in the ogun state civil service

1.4           OBJECTIVES OF THE RESEARCH

1.    To   determine the nature of organizational conflict

2.    To determine the nature and frame work for the management of organizational conflict

3.    To determine the nature and frame work for the management  of organizational conflict in the ogun state civil service

1.5            SIGNIFICANCE OF THE RESEARCH

The research shall provide the guiding principle for the development of a framework for the management of organisational conflict.

It shall also serve as  a veritable source of information for managers and union leaders.

1.6     STATEMENT OF THE HYPOTHESIS

1.     Ho:     The level of conflict in the ogun state civil service is low

Hi:    The level of conflict in the ogun state civil service is high

2.   Ho:   Framework for the management of conflict is not given significant attention in  ogun state civil service

Hi:   Framework for the management of conflict is given significant attention in ogun state civil service

3.     Ho:    The impact of the framework for the management of organizational conflict  inogun state civil service is low

Hi:      The impact of the framework for the management of organizational conflict is  inogun state civil service is high

1.7      SCOPE OF THE STUDY

  The study focuses on the appraisal of the nature and framework for the management of organizational conflict

It provides a structural study on the nature of organizational conflict and proffer guiding principle for the management of organizational conflict.

  1. DEFINITION OF TERMS

ORGANISATIONAL CONFLICT DEFINED

An organizational conflict has been viewed as a perceived condition that exist between parties in which one or more of the parties perceives goal incompatibility and some opportunity for interfering with the goal attainment of others.

COMPETITION   DEFINED

This approach involves high assertiveness and low on competitiveness.The style is essentially power oriented and approaches conflict in termsof a win-lose strategy.

AVOIDANCE DEFINED

Albanese (1998) posits that an avoidance style may reflect the failure to address important issues and a tendency to remain neutral when there is a need to take a position and therefore, of no value as a model of managing conflict

ACCOMMODATING DEFINED

The accommodating style portrays low position on assertiveness and high consideration for cooperativeness. Accordingly, Albanese (1998) posits that

A person who uses an accommodating style as the primary approach to conflict management may be showing too little concern for his personal goals. This can lead to loss of influence and andrecognition, Nevertheless, the style may be employed for gaining acceptance and affiliation.

COMPROMISE

The style involves considering   expediency  above  principles as regards seeking short term solutions at the expense of longterm objective.

COLLABORATION

The collaborative approachinvolves the position of high assertiveness and high cooperativeness in terms of personal goals and the goals of others respectively.

 

 

 

 

 

 

REFERENCES

Akubuiro n, h. (2003)  industrial relations and industrial laws, lagos;pma printers

Albanese r. (1998) managing; towards accountability for performance; new york; richardd.irwin

Robbins s.p (1998)  organisationalbehaviour; concepts , controversies and applications, englewood cliff, nj prentice- hall

Sternberg r j and soriano, l (1984) styles of conflict resolution, journal of personality and social psychology.

Thomas t,w (1997)towards multidimensional values in teaching  ; the example of conflict of conflict behaviour, academy of management    review.


Get The Complete Project »

Project Department:

MORE HUMAN RESOURCE MANAGEMENT FREE UNDERGRADUATE PROJECT TOPICS AND RESEARCH MATERIALS

Instantly Share this Project On Social Media:

CLOSELY RELATED HUMAN RESOURCE MANAGEMENT FREE UNDERGRADUATE PROJECT TOPICS AND RESEARCH MATERIALS

THE IMPACT OF HUMAN RESOURCE PLANNING ON ORGANIZATIONAL PERFORMANCE

 Format: MS WORD ::   Chapters: 1-5 ::   Pages: 80 ::   Attributes: Questionnaire, Data Analysis,Abstract  ::   15449 engagements

ABSTRACT This research is designed to cover Human Resources Planning in relation to Performance in Private Sector. As a Human Resource Manager, Human Resources Planning are relevant function of manag...Continue reading »

CAUSES AND EFFECTS OF COMMUNICATION BREAKDOWN IN AN ORGANIZATION (A case study of champions’ breweries Uyo Akwa Ibom State)

 Format: MS WORD ::   Chapters: 1-5 ::   Pages: 67 ::   Attributes: Questionnaire, Data Analysis, Abstract  ::   12865 engagements

CHAPTER ONE 1.1 Introduction The modern world is information oriented, thus management becomes more concerned about communication with employees. Hence communication is vital tool for effective mana...Continue reading »

EFFECT OF FINANCIAL AND NON FINANCIAL INCENTIVES ON STAFF PRODUCTIVITY

 Format: MS WORD ::   Chapters: 1-5 ::   Pages: 67 ::   Attributes: Questionnaire, Data Analysis, Abstract  ::   5769 engagements

1.0 Background of the study All organizations are concerned with what should be done to achieve high level of productivity through staff motivation using the right kind of incentive. Consequently the...Continue reading »

EFFECT OF TIME MANAGEMENT AS A TOOL FOR ORGANIZATIONAL SURVIVAL

 Format: MS WORD ::   Chapters: 1-5 ::   Pages: 68 ::   Attributes: Questionnaire, Data Analysis, Abstract  ::   6484 engagements

Management study has revolved over long period of time and successive means of thought in industry and commerce have severely described it as the basic ingredient of administering a business. In supp...Continue reading »

EMPLOYEE RELATIONS AND IT EFFECTS ON EMPLOYEE PRODUCTIVITY

 Format: MS WORD ::   Chapters: 1-5 ::   Pages: 74 ::   Attributes: Questionnaire, Data Analysis

CHAPTER I INTRODUCTION Maintaining healthy employee relations in an organization is a pre-requisite for organizational success. Strong employee relations are required for high productivity and human ...Continue reading »

IMPACT OF COLLECTIVE BARGAINING ON INDUSTRIAL DISPUTE IN AN ORGANIZATION

 Format: MS WORD ::   Chapters: 1-5 ::   Pages: 69 ::   Attributes: Questionnaire, Data Analysis, Abstract  ::   4744 engagements

WHAT IS COLLECTIVE BARGAINING Joshoyin (2007) define collective bargaining as a machinery for discussion and negotiation whether formal or informal, between employer(s) and workers, representatives, a...Continue reading »

What are you looking for today?

TESTIMONIALS:

  • 1. Jayone from FPA said " I had a wonderful experience using UniProjectMaterials,though they did not deliver the material on time, but the content had good quality. I recommend UniProjectMaterials for any project research work.".
    Rating: Very Good
  • 2. Mugisha R from B.U, UGANDA said "Wow, this is great, your materials has helped me alot. Many blessings. I will inform my friends. Thanks. ".
    Rating: Very Good
  • 3. Nwachukwu Ruth Chinyerr from Michael okpara university of Agriculture,umudike said "I really appreciate this. Materials like this are good guides to writing a researchable project.".
    Rating: Good
  • 4. Ibrahim Salama from Kaduna said "Thanks You So Much Sir We Appreciate ".
    Rating: Excellent
  • 5. Ibrahim Salama from Kaduna said "Thanks You So Much Sir We Appreciate ".
    Rating: Excellent
  • 6. Mohammed A.B from Veterinary Laboratory, Zanzibar ,Tanzania said "You are doing good job to assists in research. God bless you.".
    Rating: Very Good

Paper Information

Format:ms word
Chapter:1-5
Pages:88
Attribute:Questionnaire, Data Analysis
Price:₦3,000
Get The Complete Project »

Best Selling Projects

Our Archives