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A RETROSPECTIVE REVIEW ON THE IMPACT OF HUMAN RESOURCE PLANNING ON ORGANISATIONAL PEFORMANCE (A CASE STUDY OF FIRST BANK NIGERIA PLC)

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 Format: MS WORD ::   Chapters: 1-5 ::   Pages: 70 ::   Attributes: Questionnaire, Data Analysis,abstract, table of content, references ::   237 people found this useful

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CHAPTER ONE

1.0 INTRODUCTION

1.1 BACKGROUND OF STUDY

In majority of organization in Nigeria, planning is the most important management tool for performance and for organizations to perform well, resources must be well utilized and customers well served. To achieve such ends, all of an organization’s human and materials resources must be well utilized in the right way and the right time to create high quality products at minimal cost. Formally defined, productivity is a summary measure of the quantity and quality of work performance, with resources utilization taken into account. It can be measured at the individual, group, or organizations level, Productivity may be expressed as success into dimensions of organizations performance, effectiveness and efficiency. Organization has been collective in order to achieve group or individual objectives. They serve as the means by which goods and services are provided beyond the boundaries of an individual or small group’s capacity of self-sufficiency. Such provision, also acknowledged, may be made for profit through some other more controlled framework of commercial or social provision (Dawson 2006). However, Planning on the other hand, is regarded as the most basic of all the management functions. It involves the selecting from among alternative future course of action for the organization as a whole and every department or section within it. Furthermore, it requires selecting organizational objectives and departmental goals, determines and provides a rational approach to pre-selected objectives. It strongly implies managerial innovation and the ability to create something (koontz 2000). The problem which underscores the need to undertake this study is aptly described by Koontz et al (2010) with all the interest in planning and all the sense of urgency brought about by modern super competition, is the danger that planning can become merely a costly fad, not very useful and even disillusioning. The implication of the above assertion is that not all organization that plan eventually reaps the desired benefits. Schermerhorn (2006) adds that most planning failures arise from their inability of managers to truly understand the planning and to implement it well.

1.2 HISTORY OF FIRST BANK NIGERIA PLC

First Bank of Nigeria Limited (“FirstBank”), established in 1894, is the premier Bank in West Africa, Nigeria’s number one bank brand and the leading financial services solutions provider in Nigeria. The Bank was founded by Sir Alfred Jones, a shipping magnate from Liverpool, England. With its head office originally in Liverpool, the Bank commenced business on a modest scale in Lagos, Nigeria under the name, Bank of British West Africa (BBWA).

In 1912, the Bank acquired its first competitor, the Bank of Nigeria (previously called Anglo-African Bank) which was established in 1899 by the Royal Niger Company. In 1957, the Bank changed its name from Bank of British West Africa (BBWA) to Bank of West Africa (BWA). In 1966, following its merger with Standard Bank, UK, the Bank adopted the name Standard Bank of West Africa Limited and in 1969 it was incorporated locally as the Standard Bank of Nigeria Limited in line with the Companies Decree of 1968.

Changes in the name of the Bank also occurred in 1979 and 1991 to First Bank of Nigeria Limited and First Bank of Nigeria Plc, respectively. In 2012, the Bank changed its name again to First Bank of Nigeria Limited as part of a restructuring resulting in FBN Holdings Plc (“FBN Holdings”), having detached its commercial business from other businesses in the FirstBank Group, in compliance with new regulation by the Central Bank of Nigeria (CBN). FirstBank had 1.3 million shareholders globally, was quoted on The Nigerian Stock Exchange (NSE), where it was one of the most capitalised companies and also had an unlisted Global Depository Receipt (GDR) programme, all of which were transferred to its Holding Company, FBN Holdings, in December 2012.

Building on of its solid foundation, the Bank has consistently broken new ground in the domestic financial sector for over a century and two decades. FirstBank is present in the United Kingdom and France through its subsidiary, FBN Bank (UK) Limited with branches in London and Paris; and in Beijing with its Representative Offices there. In October 2011, the Bank acquired a new subsidiary, Banque International de Credit (BIC), one of the leading banks in the Democratic Republic of Congo. In November 2013, FirstBank acquired ICB in The Gambia, Sierra-Leone, Ghana and Guinea, and in 2014, the Bank acquired ICB in Senegal. These were major landmarks in its plan for growing its sub-Saharan African footprint and all the African subsidiaries now bear the FBN Bank brand.

As the global operating environment evolves, FirstBank has kept pace, responding to the dynamic needs of its customers, investors, regulators, host communities, employees and other stakeholders. Through a balanced approach to plan execution, FirstBank has consolidated its industry leadership by maintaining trans-generational appeal. Thus, the Bank has continuously boosted its customer-base, which cuts across all segments in terms of size, structure and sectors.

Leveraging experience spanning over a century of dependable services, FirstBank has continued to build relationships and alliances with key sectors of the economy that have served as strategic building blocks for the wellbeing, growth and development of the country. With its huge asset base and expansive branch network, as well as continuous re-invention, FirstBank is Nigeria’s strongest banking franchise, maintaining market leadership on all fronts in the nation’s financial services industry.

1.3 STATEMENT OF THE PROBLEM

Human resource planning is among the vital tools for organizational performance however, problems have been identified in the planning process. For instance, insetting objectives, organizations find it difficult to involve employees, shareholders, customers etc. closely related to this is the issue associated with the likely environment different variables and events.

1.4 AIM AND OBJECTIVES OF THE STUDY

The main aim of the research work is to carry out a retrospective review on the impact of human resource planning on organizational performance. Other specific objectives of the study are:

  1. to determine the relationship between human resource planning and organization performance in first bank Nigeria plc.
  2. to determine the extent to which human resource planning has influenced productivity in first bank Nigeria Plc.
  3. to investigate on the factors affecting human resource planning and organizational performance
  4. to determine the effect of labour turnover on organizational productivity in first bank Nigeria plc.
  5. to proffer solution to the above problem

1.5 RESEARCH QUESTIONS

The study came up with research questions so as to ascertain the above stated objectives of the study. The research questions for the study are:

  1. What is the relationship between human resource planning and organization performance in first bank Nigeria plc?
  2. To what extent has human resource planning influenced productivity in first bank Nigeria Plc?
  3. What are the factors affecting human resource planning and organizational performance?
  4. What is the effect of labour turnover on organizational productivity in first bank Nigeria plc?
  5. What is the way forward to problem faced by first bank plc in human resource planning and organizational performance?

1.6 STATEMENT OF RESEARCH HYPOTHESIS

H0: there is no significant relationship between human resource planning and organization performance in first bank Nigeria plc

H1: there is significant relationship between human resource planning and organization performance in first bank Nigeria plc

1.7 SIGNIFICANCE OF STUDY

The study on a retrospective review on the impact of human resource planning on organizational performance will be of immense benefit to the entire first bank in the sense that the study will determine the relationship between human resource planning and organization performance in first bank Nigeria plc and the factors affecting human resource planning and organizational performance. The study will serve as a repository of information to other researchers that desire to carry out a similar research on the above topic. The study will finally contribute to the body of the existing literature on human resource planning and organizational performance.

1.8 SCOPE OF THE STUDY

The study on a retrospective review on the impact of human resource planning on organizational performance is limited to first bank Nigeria plc. The study will cover on the relationship between human resource planning and organization performance in first bank Nigeria plc and the factors affecting human resource planning and organizational performance

1.9 LIMITATION OF STUDY

Financial constraint- Insufficient fund tends to impede the efficiency of the researcher in sourcing for the relevant materials, literature or information and in the process of data collection (internet, questionnaire and interview).

Time constraint- The researcher will simultaneously engage in this study with other academic work. This consequently will cut down on the time devoted for the research work.

1.10 DEFINITION OF TERMS

Human resource planning: Human resource planning is a process that identifies current and future human resources needs for an organization to achieve its goals

 


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Paper Information

Format:ms word
Chapter:1-5
Pages:70
Attribute:Questionnaire, Data Analysis,abstract, table of content, references
Price:₦3,000
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